Home Security Blog

With many of the cable and telecom major players now having entered (or re-entered) the highly competitive world of home security, the big question up until now has been about service: can they actually deliver? After all, some of these companies are notorious for their poor customer satisfaction records. To be honest, those of us who have been protecting US homes and families for decades never considered that these new entrants would offer technology that was unproven, or even non-functional. But for one high-profile company’s offering, that is now exactly what’s in question. And this recent article from CE Pro makes a compelling case that robust and reliable technology should never be taken for granted – especially when your peace of mind is at stake.

Verizon has been rolling out its home automation and monitoring service to FiOS users across the country over the past few months. When Verizon announced the service as an affordable alternative to professionally-installed control and security systems, some CE pros were concerned. We’ve seen off-the-shelf systems come and go over the years, and for the most part they remained a small niche for people who knew what they were doing and were willing to live with a few glitches. However, when consumers buy a system and service plan from a huge company like Verizon, they expect it to work. Read More »